Masonic Village at Lafayette Hill
  • Lafayette Hill, PA, USA
  • Full Time Day

Resident Billing Coordinator - Healthcare/Long-term Care

** Full Time, Monday - Friday **

Masonic Villages of Pennsylvania - Lafayette Hill campus - is immediately hiring a Full Time Day Billing Coordinator to work Monday - Friday from 8am - 4pm.

With over 145 years of providing award-winning care and services across the state of PA, Masonic Villages is driven by our Mission of Love to assist individuals in realizing their potential and enjoying the highest possible quality of life.

Why Choose Masonic Villages:

Each campus is supported by corporate leaders who are fully invested in our Mission of Love and hiring like-minded individuals who are committed to providing heartfelt customer service and contributing to our team environment. When you join our team you can expect:

Benefits/Perks for Full Time & Part Time staff:

  • Industry-leading benefits that start day one such as $0 cost medical coverage option
  • Vacation Time/Flex Time and Paid Holidays
  • Paid Lunch (Paid while you work!)

Benefits/Perks for ALL staff:

  • Option for pay in lieu of benefits.
  • Pay on-demand. Access up to $500 of your earned wages in real-time.
  • Tuition and Educational Reimbursement
  • Discounts on meals
  • Free Gym Membership
  • Discounted Grocery gift cards
  • Discounted tickets for movies, theme parks, hotels, and MORE!
  • Shoe discounts
  • Cell phone discounts
  • Competitive pay rates to attract the best talent
  • Employer matched Retirement Savings with free financial planning
  • A commitment to growing our leaders, with at least 50% of our leadership positions being filled internally

What You'll Do:

As a Resident Billing Coordinator, you will carry out our Mission of Love by serving as the Masonic Village at Lafayette Hill primary resource for handling and managing questions/inquiries from residents and their families related to cash receipts and billing. The BC is responsible for the review of the resident application to assure eligibility for Medical Assistance or fraternal care benefits for eligible residents. Billing and collection responsibilities as assigned.

Our Resident Billing Coordinator is responsible for the following:

  • Knowledge of Medical Assistance regulations generally accepted accounting principles, regulations governing resident personal care accounts, and other governmental or industry regulations applicable to Masonic Villages' operations, as appropriate.
  • Demonstrating ability to communicate on issues affecting position's responsibilities. Communication may include identification and documentation of issue, gathering of information, and development of an action plan. Communication may include written reports or schedules, and oral presentations using Word and Excel.
  • Demonstrating knowledge of business systems/software and controls for the resident service revenue activities of Masonic Villages. Demonstrated ability to utilize systems as needed to meet operational needs, regulatory requirements and maintain sufficient controls to ensure completeness and accuracy. Experience with the Resident Fund Management System (RFMS), PROMISE, and Matrixcare are a plus.
  • Medical Assistance/Fraternal Care - assisting residents and families with Medical Assistance, SSI, PACE, and Fraternal care applications, including gathering documentation for new applicants, level of care changes, income changes, and discharges. Completing annual redeterminations as request by Department of Human Services.
  • Billing/Cash receipts/Collections - preparing and sending monthly billing as assigned; depositing checks and recording cash receipts as appropriate; following collections procedure for delinquent accounts.
  • Working with Commercial Insurance Coordinator(s) to be an available resource for staff, residents or families who have questions in insurance coverage. Monitoring residents' insurance coverage, in conjunction with Commercial billing staff, to ensure residents carry appropriate insurance.
  • Reviewing census changes on a daily basis and communicating with Commercial Billing staff and others as needed.
  • Reviewing and processing resident mail as appropriate.
  • Ensuring completion of ancillary entry/recurring charges, including interfaces and credits due to residents.
  • Cross training to review and process daily census changes; communicating payor/census changes as appropriate.
  • Participating in audits and projects as required or directed by Director of Resident Accounts.
  • Resident Trust Fund duties including recording deposits and withdraws and sending statements as assigned
  • Presenting a professional and customer friendly demeanor when dealing with residents and family members.
  • Demonstrating a high level of confidentiality when handling residents/families' information.

What You Have:

  • High school graduate or equivalent.
  • Associate degree in accounting preferred or minimum of two years of accounting experience.
  • 3 years of Long-term care billing and Department of Human Services experience preferred.
  • Computer experience required. PC experience with Microsoft Word, Excel, OneDrive, Smartsheet or other spreadsheet software required.
  • Excellent customer service, organizational and time management skills.
  • Effective communication skills able to communicate with residents, families, and staff at all levels.

We are proud to be an equal opportunity employer.

Learn more about working at Masonic Villages of PA at our careers page:

Masonic Village at Lafayette Hill
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